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Recharge Connector

Connect Recharge so Applied can look up subscription and billing context and run guided subscription workflows.

Use this Connector when support conversations depend on Recharge customers, subscriptions, charges, or orders.

Common use cases

  • Look up Recharge customers by email.
  • Inspect subscriptions, charges, and orders.
  • Update subscriptions after customer confirmation.
  • Process subscription or billing workflows from a Flow.

For customer-visible subscription or payment changes, use a Flow that confirms identity and captures approval before calling Recharge.

Before you begin

Before connecting Recharge, make sure:

  • You can access the Recharge merchant portal.
  • Your Recharge user can manage API tokens.
  • Your team knows whether Applied should only read data or also write changes.
  • You have a test customer or subscription available for validation.

Only Recharge store owners can view API tokens by default. Store owners can grant staff access to the API Tokens page.

Get a Recharge API token

Recharge API tokens are created in the merchant portal.

  1. In Recharge, go to Tools & apps.
  2. Open API tokens.
  3. Click Create an API Token.
  4. Enter a name, such as Applied Labs.
  5. Enter the contact email.
  6. Choose scope permissions.
  7. Save and copy the token.

Applied sends this token as X-Recharge-Access-Token.

Choose Recharge scopes

Recharge scopes can be No access, Read access, or Read and Write access.

For support workflows, common scopes include:

  • Customer read access for customer lookup.
  • Customer write access only if Applied should update customer details.
  • Subscription read access for subscription lookup.
  • Subscription write access for subscription updates.
  • Charges and orders read access for billing and order context.
  • Charges, orders, payments, or process-charge write access only for workflows that explicitly need those actions.

Do not grant broad write access unless the connected Flows require it.

Connect Recharge in Applied

  1. Open Connectors.
  2. Click New.
  3. Choose Recharge.
  4. Paste the Recharge API token into the API token field.
  5. Create the connection.

Validate the connection

After setup:

  1. Look up a test customer by email.
  2. Confirm returned customer and subscription details match Recharge.
  3. If write actions are enabled, run one low-risk test update.
  4. Confirm the change appears in Recharge.

Common issues

Recharge says the token is invalid

Confirm the token was copied from Tools & apps > API tokens and pasted without extra spaces.

Lookup works, but updates fail

Review token scopes. Read access can return data but cannot update customers, subscriptions, charges, or orders.

The API token page is not visible

Ask a Recharge store owner to grant staff access to API tokens or create the token.

Provider docs

Next steps

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